Returns & Cancellations

Return Policy

Returns are accepted within 30 days for store credit.  

Exceptions to Returns

• We are not responsible for pre-existing damage to furniture if damage is the same as photographed. Please carefully inspect all photographs on the website. 
• We do not take responsibility for furniture once it has been tied down and checked by person(s) picking up in-store. Please refer to in-store pick-up policies under Shipping & Pick-ups.
• We do not take responsibility for condition of furniture delivered/picked-up by third party services. 

Return methods

• Items must be returned to Charles Phillips Antiques in the same condition as purchased.
• Returns must be made using the same method by which customer received item.